Contact
One address reaches all of us. Say which of these you are and it gets to the right person faster.
support@thecosmeticmanufacturer.com
By mail: XYM Health LLC, PO Box 19667, Portland, Oregon 97280-0667, United States. Telephone: 213-684-7603.
If you are a brand
Accounts are by invitation while we open the network, so the way in is the waitlist — join it and we will tell you when your account opens. Once you are in, describing the project is the whole process and it is free; you do not need to email us to be matched. If you would rather talk it through first, book a call and we will walk through what the engine can and cannot answer for your product.
If you are a manufacturer
Two things worth knowing. You do not pay to be in the network and you cannot pay for a better position in a shortlist — you pay only when an introduction turns into business, and nothing else.
If something on your profile is wrong, tell us. A mistaken compliance flag or an out-of-date minimum costs you work that would otherwise have come to you, and we would rather correct it than leave it sitting there. Include your company name and the field that is wrong.
To see what we hold on your facility and correct it yourself, claim your profile. A person here reads every claim and checks that you work at the company before a workspace is opened.
If something on this site is wrong about a company
Tell us which company and which claim. Profiles are assembled from public records and public records contain errors; we would rather fix one than defend it.
Press and partnerships
Same address. We are happy to talk about how the dataset is assembled and what it can and cannot support — including the numbers, which we are careful about.